Conceptual Basis

For more Information in this area, click on the links below to go to each section:

1. Concepts & Principles

2. Old Paradigm

3. New Paradigm

4. Continuous Improvement Cycle

Continuous Improvement Cycle

• Obtaining feedback, that is, being aware of the consequences of one’s own actions, is the soundest beginning of a managerial improvement plan.
  
• Acting on the data, whether it be continuing to do what is effective, or changing what is ineffective, is the second component to personal improvement.
  
• “The battlefield is littered with executives whose lives have been hurt by the lack of feedback”. - The Wall Street Journal