Information Center

For more Information in this area, click on the links below to go to each section:

1. Summary

2. How It Works

3. Benefits & Outcomes

4. Applications

5. What Users Say
























Executive Overview

The Executive Overview of the Management Feedback System Process provides a brief summary of its purpose and,

  • How it works;
  • The major benefits and outcomes of using this powerful process;
  • How this process relates to other performance improvement programs; and
  • What early adopters of this approach have reported to be their experience with it.

Before proceeding, however, you should be aware of what this process is, and, of equal importance, what it is not:

IT IS:
IT IS NOT:
  • a powerful manager and work group performance improvement tool.
  • an accurate manager self-assessment tool.
  • an efficient tool for collecting valid data from a manager's work team.
  • an effective tool for improving manager/work team communication.
  • a performance appraisal program.
  • a tool for evaluating a manager.
  • a 360 degree feedback program.
  • a “temperature taking” exercise.
It IS a tool for managers with the courage and commitment to confront and deal with their own opportunities for improvement as leaders of people and managers of performance . . . . their own as well as others.

It is NOT a game or an exercise to be taken lightly.


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