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Executive Overview

For more Information in this area, click on the links below to go to each section:

1. Summary

2. How It Works

3. Benefits & Outcomes

4. Applications

5. What Users Say

















 



Applications

The Management Feedback System process has implications beyond being a powerful tool for developing managers and improving work groups. Widespread use within an organization can accelerate the creation of more enabling, less constraining organizational cultures. Such cultures raise productivity levels and the quality of work life. Integrating the MFS™ process with other organizational initiatives and systems injects the qualities of urgency, direction, measurement and leadership into the management development and organizational change process. The MFSprocess integrates easily with organizational initiatives such as:

TOTAL QUALITY MANAGEMENT
TEAMBUILDING
CUSTOMER SERVICE EFFORTS
SELF-DIRECTED WORK TEAMS
MANAGEMENT DEVELOPMENT

MANAGING DIVERSITY
WORLD CLASS MANUFACTURING
QUALITY OF WORK LIFE
RIGHTSIZING
CAREER MANAGEMENT

...and strongly supports and reinforces those change efforts by providing:

  • A TOOL THAT INTEGRATES MANAGEMENT DEVELOPMENT into day-to-day management processes.
  • A SUPPLEMENT TO INCREASE SPECIFICITY AND RELEVANCE OF TRAINING NEEDS leading to more effective management development strategies.
  • A METHOD TO ASSESS MANAGEMENT AND SUPERVISORY TRAINING effectiveness and other change strategies.
  • A MEANS TO IDENTIFY AND RESOLVE DISCREPANCIES between organizations' espoused values and their "values in use".
  • A WAY TO OPEN AND CLEAR COMMUNICATION CHANNELS enabling people to better express ideas and participate in effecting change.
  • A TANGIBLE, QUANTITATIVE MEANS TO MEASURE PROGRESS at both the individual and organizational levels.
  • DEMONSTRATED EVIDENCE FROM MANAGERS that they
    • are willing to change;
    • desire change and improvement;
    • can move from a "talk about it" to a "make it happen" strategy


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