Information Center

Guided Tour Map

For more Information in this area, click on the links below to go to each section:

1. Preparations

2. Briefing Meeting

3. Excellent Manager Survey

4. Data Analysis &
Action Planning

5. Group Feedback Meeting

6. Implementation & Follow-up

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Briefing Meeting

One of the most important aspects of this process is the “mind set” or attitude that you, and the people you involve, have as you proceed through this process. One way to establish the proper mind set is to assure that everyone, including yourself, has a clear understanding of:

  • why you have decided to undertake this initiative;
  • what will be involved in terms of time, activity and commitments;
  • what are your expectations in terms of outcomes and benefits, for yourself and for your group

The specific objectives of this briefing meeting are:

  • To make clear your purpose and intent for conducting the MFS™ process
  • To assure those involved of the anonymity of their responses and request their complete candor;
  • To orient the group’s perception of the process as one of being of benefit to you and to them;
  • To educate them on how to respond to the survey “Items”.

The Agenda for your meeting will look something like this:

In your opening remarks, you will cover the following points:

  • State that this meeting will take approximately 30 minutes
  • State why you are doing this and what you expect to achieve.
  • State what your wishes and outcomes are for the group.
  • Encourage candor and truth in survey responses.

You will then move on to describe the overall process and how it will work:

You will then explain the Others Data Collection process:

  • Tell them that they will each have Individual/private use of the Internet Application;
  • Assure them that the application’s architecture Guarantees the Anonymity of every individuals’ responses;
  • Explain that individuals’ responses will be aggregated into group averages & ranges of highest/lowest reported responses.

You will then give them specific instructions for the Others Data Input Process:

  • Review the “Guidelines for responding to the MFS™ Others survey”;
  • Give them the web site address and the access codes to the Others's Survey; and
  • Tell them it takes about 10 to 12 minutes to complete the survey.

Finally you will solicit questions from the group and respond to them candidly. Close the meeting with a reminder of the time and place of the next meeting at which you will share with them your reactions and your Action Plans.


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